There is nothing much you can do to fix this problem. Please send us the ruser.log file (…\NrgGlobal\Injector\logs) along with the dump file so we can analyze why the crash could happen.
Note:Follow the steps below to create a dump file: • Start Task Manager. • Click the Processes tab, and then find the name of the process (VStation.exe). • Right-click on it and then click Create Dump File. • After the file is created, go to the following folder specified in the Dumping Process dialog in Windows Explorer to access the dump (.dmp) file.